Common Questions

What is Liquid Noble?

Liquid Noble is a modern platform that allows you to purchase and hold precious metals (such as gold and silver) through gram-based contractual entitlements. These entitlements are backed by physical metal sourced from LBMA-accredited refiners and securely stored by independent providers in Australia.

What is a Bullion Utility Network?

A Bullion Utility Network is an app that gives physical gold and silver real-world flexibility. Instead of simply storing bullion, you can sell it into major currencies, send part of your holdings to someone else, or generate personalised gift cards backed by your gold.

Behind the scenes, Liquid Noble connects trusted suppliers, secure vaults, and regulated service providers into one simple experience, so your bullion becomes easy to manage and use from anywhere.

How does Liquid Noble work?

When you purchase precious metals through Liquid Noble, you receive a contractual entitlement to a specific quantity (by weight) of metal, tracked in your user account. These entitlements are backed by physically held inventory.

You can request to sell your holdings back to Liquid Noble and receive proceeds to your verified bank account in a supported major currency, based on prevailing market prices at the time of sale. You can also redeem holdings in physical form or transfer them to another verified user within the platform.

What makes Liquid Noble different from other precious metals platforms?

Liquid Noble is designed for ease, transparency, and security. We offer a fast way to purchase bullion with pricing close to spot rates and minimal fees. Holdings are backed by physical metal stored in Australia and verified through regular independent audits.

We focus on practical access to precious metals without unnecessary complexity, so customers can buy, hold, transfer, gift, and sell their holdings through a simple app experience.

Is Liquid Noble safe?

Yes. All customer entitlements are backed 1:1 by physical metal held in secure Australian storage facilities. Our storage providers maintain insurance coverage, and we conduct regular independent audits to ensure integrity and transparency. In addition, Liquid Noble applies strict compliance checks and KYC procedures to protect platform access.

How do I get started with Liquid Noble?

Getting started is easy. Visit liquidnoble.com/en/register to create a user account. Once verified, you can add funds via supported bank transfer methods or pay directly for your orders using debit or credit cards (availability varies by currency and jurisdiction). You can then begin purchasing gold or silver in the amount you choose. Your entitlement will be reflected in your dashboard once the purchase is confirmed.

What are the fees associated with Liquid Noble?

We charge fees for buying and selling precious metals, as well as physical redemptions. Transfers between users within the platform are free. Creating your user account is free, with no setup charges or ongoing monthly fees. You can view our full and up-to-date fee schedule at liquidnoble.com/en/docs/fees.

Is Liquid Noble available outside of Australia?

Liquid Noble is available to customers in eligible jurisdictions, subject to applicable local laws and our compliance requirements. Some features, funding methods, and payout options may vary depending on the country and currency.

Physical delivery to international locations may be available in some cases, subject to additional shipping costs, customs requirements, and compliance restrictions.

Can I redeem my holdings for physical bullion?

Yes. Customers may redeem their metal entitlements for physical bullion in a variety of forms, including bars and coins. Minimum redemption weights apply (e.g., 1 gram for gold, 1 oz for silver), and redemptions are subject to fabrication, handling, and delivery fees. You can request delivery within Australia or, in some cases, internationally (subject to compliance and customs restrictions).

You can view our full and up-to-date fee schedule at liquidnoble.com/en/docs/fees.

Physical Delivery Procedure

Customers may request physical delivery of their holdings by contacting: orders@liquidnoble.com.

Please specify the metal type (e.g. gold, silver) and quantity (in grams) you wish to redeem. Our team will prepare a custom delivery quote, which depends on current logistics fees and the destination address.

Processing time: We fulfill all redemption requests within 10 business days.
Estimated delivery time:

  • Australia: approx. 7–14 business days;
  • International: approx. 15–30 business days (subject to customs clearance).

Delivery fees, insurance, and any applicable import duties or local taxes are payable by the customer.

How transparent is Liquid Noble about its physical holdings?

Very. All customer entitlements are tracked in our internal inventory system and backed 1:1 by physically held reserves. We commission regular independent audits and reconciliations of all reserve holdings.

In addition, verified customers may request an independent review of their specific holdings by a third-party accounting firm by emailing orders@liquidnoble.com. This service is available to customers holding at least 5g of gold or 500g of silver. The first review is complimentary (one per customer); additional reviews are available at cost, subject to a minimum administration fee of $99.

How can I contact Liquid Noble for support?

We're here to help. You can reach our support team through our website, mobile app, or by emailing us at hello@liquidnoble.com. We're happy to assist with any questions or account-related matters.

Are there deposit and transaction limits?

Yes. After completing identity verification, the following limits apply:

  • Account balance limit: $1,000 AUD equivalent (to ensure funds are used solely for precious metal purchases)
  • Daily transaction limit: $100,000 per order; $500,000 total per day

These thresholds may be reviewed on a case-by-case basis for larger purchases.